The airline has also been central to Singapore's image. Singapore Airlines has a reputation for being efficient, on-time, and delivering impeccable service, exactly what Lee Kuan Yew wanted foreigners to think about Singapore. In fact, Lee Kuan Yew valued a world-class Singapore Airlines so much that he intervened twice when airline pilots went on strike:
In the video, Lee Kuan Yew describes how he talked to the pilots face-to-face and got them to stop their strike. Towards the end of the video, you can hear his famous quote: "Whoever governs Singapore must have that iron in him or give it up. This is not a game of cards."
Here's an interesting video about the history of Singapore Airlines:
Part 2:
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